what can/will go wrong part 2

In part 1 of this blog, we uncharacteristically wrote that bad things are likely to happen, so be prepared!

Preparation, preparation, preparation - need we say more? Ok, we will. At Raising the Village, we promote paying attention to three key steps BEFORE any group process to set the stage for a positive experience for everyone.
a) know yourself - what's your style, what are you comfortable with?
b) know your group - who are your participants and why are they togther and what do they need?
c) THEN pick your process

Along the theme of things going wrong, however, we've highlighted two more common challenges when faciliating a group. Learn the signs that something bad is brewing, try the tips to help AVOID IT as well as know what to do if it does actually happen (without panicking).

1.  SOMEONE DOMINATES THE ACTIVITY DEBRIEF DIALOGE

• the same person ALWAYS has an opinion, a story to tell or a question
• other participants are silent/silenced

Prevent it!

• regularly seek multiple responses for each question using a phrase like, "Another idea from a different perspective?" and directly asking what questions do (several) people have.
• Give others a space to respond.  Silence can be uncomfortable but if you immediately defer to the talker, no-one will feel they have a chance to get a word in.

Deal with it!

• try "What do the rest of you think?"
• call other people by name
• if it is REALLY bad, politely tell the talker that you are going to give other people a chance to add to the conversation.
• invite the participants to answer the talker's questions (that expands the situation beyond just you and' the talker)

2.  THE FINAL OUTCOMES ARE NOT WHAT YOU ARE HOPING FOR THE GROUP

• the energy is falling flat, fast
• likely there will be some confusion
• answers or deliverables don't match what you expected

Prevent it!

• spend that time before the activity to get yourself clear on learning objectives or activity outcomes
• don't rescue the group or hurry them along - with a clear purpose and instructions they will get there.

Deal with it!

• be honest and describe what you were thinking and what was the outcome - have a dialogue about why the disconnect
• focus on what they DID get out of the activity - perhaps it is just a smaller step towards what you had hoped.
• try it again with a few tweaks if necessary

Other blogs you might like:
Group Process tips - how to prepare for TIME flow
Why Bother with Group Agreements
Facilitators practice the art of letting go

What can/will go wrong in a group activity - part 1

Not meaning to sound like a "glass half empty" type, but it would be short sighted for any group leader to ignore the distinct possibility that a group process can miss the mark. In fact, most honest facilitators will confess that they are not immuned to Murphy's law. Eventually, what can cause some challenges, will.  This reality check shouldn't scare anyone off taking some risks with a group - in fact it should only heighten your awareness and preparation for those bumps in the road.




Four COMMON obstacles for group facilitators are;

1. participants resist participating
2. participants don't understand your activity instructions
3. someone dominates the activity debrief dialogue
4. the final outcomes are not what you are hoping for the group

This week we'll tackle the first two, and check in next week for the rest. For each problem, learn some signs that something bad is brewing, tips to help AVOID IT as well as what to do if it does actually happen (without crying).

1.  PEOPLE RESIST PARTICIPATING

• you might hear some side conversations
• shudder to think, but be prepared for eye-rolling
• outright refusal
• suggestions to do something else

Prevent it!

• be crystal clear with yourself about why you are choosing this activity for this group for your desired outcome
• start the session with VERY CLEAR communication around the purpose of the gathering/activity
• ease any stress by reassuring participants that you won't be getting them to do anything crazy or uncomfortable
• if you know your group, check in with "resistors" before hand and even find roles for them to keep them committed and engaged.

Deal with it!

• don't make a huge deal about it
• create a role for "an observer" or "timekeeper" and ask them to help out that way
• if you have some group agreements - you may need to re-visit them if any are broken

2.  PARTICIPANTS DON'T UNDERSTAND YOUR DIRECTIONS

• Dazed an confused looks
• Chatter - everyone asking everyone (but you) what to do
• Hopefully questions to ask for clarification

Prevent it!

• make sure YOU understand your own instructions!
• practice the activity before hand
• chunk up your directions, repeat them slowly step by step and ask for a thumbs up as you go along

Deal with it!

• stop and start again.
• find out if anyone DID understand and have them help you explain
• give an example, role play or demonstrate
• whatever you do, try not to get frustrated, don't take it personally and DON'T make the participants feel dumb (that will always end in disaster)

These are adapted from author Brian Cole Miller, who, I'm sure has experienced these challenges.  Have you?  Tell us what you did to deal with them! Comment please, we'd love to swap stories!

6 Group Process Tips: How to prepare for the flow of TIME in group sessions, activities and agendas.

Have you ever planned a group session down to the minute? 

You know what we mean, where you give 10 minutes for introductions, 30 minutes for updates, 1 hour for the topic of the day with a 15 minute energizer and 5 minute closure.  

Sounds wonderfully, perfectly timed out.

 So what could go astray? Trust us, many things can happen that cause time to run out or to stand still! To get back on the ticking track, it’s helpful to aim for an estimated time AND to plan for how you will respond to timing in the moment.Frankly, exact timing may not be possible. As group facilitators we like to have an outline structure that we follow and we are aware that things do not always go as planned!

We have come up with a list of 6 Group Process Questions & Tips that can help you review and master the TIME element for your next session:

1.  What time is available? Start with what time is available to work with.  Take your ideas and adapt them to fit in the allotted time. This can be handy if you are asked to take a 3 hour presentation and condense it to 15 minutes or extend it to a day long. It happens!
2. How long do you imagine it to take? Do a mock run. Time out the agenda/process. Don’t forget to build in time for group dynamics caused by group passion, apathy, nerves or unexpected events.
3. How large is the group? Adapt the process to match the size of the group who is meeting. For example, in a small group you may have more individual sharing, while in a large community group it may be more small group reporting. Each type of interaction and reporting out will take a different amount of time.
4. Where is the group's focus? Our exercises are often adapted on the spot or even tossed off the agenda to follow the group's focus. Being flexible and having an open approach to group processes is invaluable. 
5. Who is showing up? If there are new partners or old history joining the room, allow for time adaptations to honour the "warm up" period of people interacting before diving in.
6. What will be in your facilitator back pocket? Plan to be able to "let something go" from the agenda or to add something in. We will often ponder - where could we extend this activity if it doesn't take as long as expected OR where could we skip over if the dialogue is rich and deep and it takes more time than expected.

 Think on your feet, have a loose structure, and let the time flow!

Raising the Village Question: 

What else do you do to prepare for the flow of time in your group/community meetings?


Looking for engaging activities to enrich your working together time? 
Our RTV activity books are about to be released (will be on Amazon soon). In the meantime - sign up directly with us for a special early bird discount. Contact tammy @raisingthevillage.ca or tracy @raisingthevillage.ca for more scoop.