Monday, September 10, 2012

What can/will go wrong in a group activity - part 1


Not meaning to sound like a "glass half empty" type, but it would be short sighted for any group leader to ignore the distinct possibility that a group process can miss the mark. In fact, most honest facilitators will confess that they are not immuned to Murphy's law. Eventually, what can cause some challenges, will.  This reality check shouldn't scare anyone off taking some risks with a group - in fact it should only heighten your awareness and preparation for those bumps in the road.




Four COMMON obstacles for group facilitators are;
  1. participants resist participating
  2. participants don't understand your activity instructions
  3. someone dominates the activity debrief dialogue
  4. the final outcomes are not what you are hoping for the group
This week we'll tackle the first two, and check in next week for the rest. For each problem, learn some signs that something bad is brewing, tips to help AVOID IT as well as what to do if it does actually happen (without crying).

1.  PEOPLE RESIST PARTICIPATING
    • you might hear some side conversations
    • shudder to think, but be prepared for eye-rolling
    • outright refusal
    • suggestions to do something else
Prevent it!
  • be crystal clear with yourself about why you are choosing this activity for this group for your desired outcome
  • start the session with VERY CLEAR communication around the purpose of the gathering/activity
  • ease any stress by reassuring participants that you won't be getting them to do anything crazy or uncomfortable
  • if you know your group, check in with "resistors" before hand and even find roles for them to keep them committed and engaged.
Deal with it!
  • don't make a huge deal about it
  • create a role for "an observer" or "timekeeper" and ask them to help out that way
  • if you have some group agreements - you may need to re-visit them if any are broken

2.  PARTICIPANTS DON'T UNDERSTAND YOUR DIRECTIONS
    • Dazed an confused looks
    • Chatter - everyone asking everyone (but you) what to do
    • Hopefully questions to ask for clarification
Prevent it!
  • make sure YOU understand your own instructions!
  • practice the activity before hand
  • chunk up your directions, repeat them slowly step by step and ask for a thumbs up as you go along

Deal with it!
  • stop and start again.
  • find out if anyone DID understand and have them help you explain
  • give an example, role play or demonstrate
  • whatever you do, try not to get frustrated, don't take it personally and DON'T make the participants feel dumb (that will always end in disaster)

These are adapted from author Brian Cole Miller, who, I'm sure has experienced these challenges.  Have you?  Tell us what you did to deal with them! Comment please, we'd love to swap stories!




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